Selasa, 23 Oktober 2012

Reservation


Reservation
1.     Making Reservation
a.     I would lake to reserve / book
b.     Could / Can/ may
c.      I would like / i am going want
2.     Taking Reservation
a.     Yes, Sir / Miss / Ma’am, can i help you ?
b.     Good morning may i help you ?
c.      Lestari Hotel, could i help you ?
3.     Hotel Reservation
a.     What kinds of room do you need ?
b.     Would you like single or doubel bed ?
c.      How long will you stay, sir / ma’am ?
d.     How long will you be staying, sir / ma’am ?
4.     Ticket Reservation
a.     What ticket do you want, sir / ma’am ?
b.     When will you fly, sir / ma’am ?
c.      When will you arrive ?
d.     When will you be arriving ?
5.     Refusing Reservation
a.     I’m sorry to inform you that all rooms / seats / tickets / tables / have been reserved
b.     I’m really sorry, i’m afraid we cannot make any reservation for you.
c.      All rooms / seats / tickets / tables / have been reserved

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