Reservation
1. Making Reservation
a. I would lake to reserve / book
b. Could / Can/ may
c. I would like / i am going want
2. Taking Reservation
a. Yes, Sir / Miss / Ma’am, can i help you ?
b. Good morning may i help you ?
c. Lestari Hotel, could i help you ?
3. Hotel Reservation
a. What kinds of room do you need ?
b. Would you like single or doubel bed ?
c. How long will you stay, sir / ma’am ?
d. How long will you be staying, sir / ma’am
?
4. Ticket Reservation
a. What ticket do you want, sir / ma’am ?
b. When will you fly, sir / ma’am ?
c. When will you arrive ?
d. When will you be arriving ?
5. Refusing Reservation
a. I’m sorry to inform you that all rooms /
seats / tickets / tables / have been reserved
b. I’m really sorry, i’m afraid we cannot
make any reservation for you.
c. All rooms / seats / tickets / tables /
have been reserved
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